Shipping policy

Shipping Policy

Effective Date: July 2, 2026

Thank you for shopping with Little Years. We are committed to delivering your School Years Memory Box Set as quickly and efficiently as possible.

By placing an order with us, you agree to the terms outlined in this Shipping Policy.

Order Processing & Estimated Delivery

All orders are processed, packed, and shipped within an estimated 7–14 business days from the date your payment is successfully received.

This estimated timeframe includes order processing, handling, and transit time.

Please note:

  • Business days are Monday through Friday and exclude weekends and public holidays.

  • Delivery estimates are not guaranteed and may vary depending on your location and carrier operations.

Order Confirmation

After placing your order, you will receive an order confirmation email.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Shipping Destinations

We currently ship to many countries worldwide.

Shipping availability may vary based on your location and local carrier service.

Shipping Carriers

We work with trusted shipping partners, including but not limited to:

  • USPS

  • UPS

  • FedEx

  • DHL

  • International postal and courier partners

The carrier used for your order will depend on your shipping destination and the most efficient delivery option available.

Shipping Delays

While we strive to meet our estimated delivery window, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather

  • Customs inspections

  • Carrier delays

  • High shipping volumes

  • Natural disasters

  • Labor disruptions

  • Incorrect or incomplete shipping addresses

Little Years is not responsible for delays caused by shipping carriers or other events outside of our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur.

If an order is returned to us due to an incorrect address, the customer may be responsible for any additional shipping costs required to resend the order.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible.

Include:

  • Your order number

  • A description of the issue

  • Photos of any damaged items or packaging (if applicable)

We will work with the shipping carrier to resolve the issue and determine the appropriate solution, which may include a replacement or refund.

Order Changes & Cancellations

Orders may be modified or canceled only if they have not yet entered processing or shipment.

Once an order has been processed or shipped, it cannot be canceled.

Please refer to our Return Policy if you wish to return your purchase after delivery.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact us:

Little Years
Customer Support

📧 Email: smartstartabc123@gmail.com

📞 Phone: (254) 383-4939

💬 WhatsApp: +1 (254) 383-4939

We aim to respond to all inquiries within 1 business day.